FAQs

Shipping

⟡ Please allow 2-3 business days for your order to be fulfilled

⟡ We offer both standard and express shipping methods

⟡ Domestic orders with standard shipping should be delivered 4-5 days after postage. Domestic orders with express shipping should be delivered 2-3 days after postage. If your order takes longer than expected, please be patient - delays beyond our estimated timeframes are outside of our control.

Returns & Exchanges

 If you're not entirely satisfied with your purchase, we're here to help — contact us at hello@anka.au

⟡ Return window is 14 days from delivery.

⟡ Items must be unworn, with all tags and hygiene stickers intact.

⟡ Return shipping is at your cost — please use a trackable method, as we're not responsible for items lost in transit.

⟡ Refunds, store credits and exchanges are available for full price items returned in original condition.

⟡ Sale items are final sale and not eligible for return or refund.

If your item arrives faulty or defective, please contact us at hello@anka.au and we'll arrange a replacement or refund.

How can I contact customer service?

You can reach us via the Help button in the bottom right of our website, or by emailing us at hello@anka.au. We'll try to get back to you as soon as possible!

How do I take care of my bikinis?

Washing:

⟡ Cold hand wash after use

⟡ Rinse off sunscreen, chlorine, and saltwater as soon as possible

⟡ Avoid machine washing

Drying:

⟡ Lay flat in the shade to dry

⟡ Do not tumble dry