FAQs
Shipping
⟡ Please allow 2-3 business days for your order to be fulfilled
⟡ We offer both standard and express shipping methods
⟡ Domestic orders with standard shipping should be delivered 4-5 days after postage. Domestic orders with express shipping should be delivered 2-3 days after postage. If your order takes longer than expected, please be patient - delays beyond our estimated timeframes are outside of our control.
Returns & Exchanges
If you're not entirely satisfied with your purchase, please read our return terms below, or contact hello@anka.au for any further questions.
⟡ Return window is 14 days from purchase.
⟡ Purchases made on sale are final, and are not eligible for return, exchange, or refund.
⟡ Items must be unworn, with tags and hygiene stickers intact.
⟡ You're responsible for return shipping costs. Please use a trackable method.
For exchanges, contact hello@anka.au within 10 days of receiving your items.
How can I contact customer service?
You can reach us via the Help button in the bottom right of our website, or by emailing us at hello@anka.au. We'll try to get back to you as soon as possible!
How do I take care of my bikinis?
Washing:
⟡ Cold hand wash after use
⟡ Rinse off sunscreen, chlorine, and saltwater as soon as possible
⟡ Avoid machine washing
Drying:
⟡ Lay flat in the shade to dry
⟡ Do not tumble dry