FAQs

Shipping

⟡ Please allow 2-3 business days for your order to be fulfilled

⟡ We offer both standard and express shipping methods

⟡ Domestic orders with standard shipping should be delivered 4-5 days after postage. Domestic orders with express shipping should be delivered 2-3 days after postage. If your order takes longer than expected, please be patient - delays beyond our estimated timeframes are outside of our control.

Returns & Exchanges

If you're not entirely satisfied with your purchase, please read our return terms below, or contact hello@anka.au for any further questions.

⟡ Return window is 14 days from purchase.

⟡ Purchases made on sale are final, and are not eligible for return, exchange, or refund.

⟡ Items must be unworn, with tags and hygiene stickers intact.

⟡ You're responsible for return shipping costs. Please use a trackable method.

For exchanges, contact hello@anka.au within 10 days of receiving your items.

How can I contact customer service?

You can reach us via the Help button in the bottom right of our website, or by emailing us at hello@anka.au. We'll try to get back to you as soon as possible!

How do I take care of my bikinis?

Washing:

⟡ Cold hand wash after use

⟡ Rinse off sunscreen, chlorine, and saltwater as soon as possible

⟡ Avoid machine washing

Drying:

⟡ Lay flat in the shade to dry

⟡ Do not tumble dry